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Self-Paced Online

Administration Necessity for a Successful Practice

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Date Published

July 9, 2019


Ohio Physical Therapy Association


Billing, Reimbursement


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Staying in your lane is more than a saying when your role is a provider who is in need of a patient that has been presented with all the necessary insurance blessings to begin treatment; knowledge of their financial responsibility and office attendance policy.

When the patient first time arrives at your office you want them to be comfortable with a positive outlook of the total experience. The experience begins with the first voice they hear and the first face they see when arriving for their first appointment anxious with thoughts is this going to cause me more pain?!

Administration personnel wear many hats with many titles. Receptionist, Scheduler, Office Manager, Biller, Financial Manager, etc. All associated roles are important. As vital as their responsibility entails it is as important not to over crowd your office with policy enforcers!

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Berni Willis

Berni Willis is the Executive Director for Mid-American Rehabillitation Network (MARN), a network of rehabilitation private... Read More

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Program Titles and Supporting Materials

This program contains the following components:

Administration Necessity for a Successful Practice - Handout
Accident Policy and Procedures
Assignment of Benefits
Collecting Up Front - Handout
Insurance Card Reminder
Insurance Verification Sample Template
Self Pay Waiver for Insurance Exclusions
Billing and Collections - Handout
Administration Necessity for a Successful Practice - Video
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If applicable, you may obtain credit in multiple jurisdictions simultaneously for this program (see pending/approved list below). If electing credit for this program, registrants in jurisdictions not listed below will receive a Certificate of Completion that may or may not meet credit requirements in other jurisdictions. Where applicable, credit will be only awarded to a paid registrant completing all the requirements of the program as determined by the selected accreditation authority.

Click on jurisdiction for specific details:

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How to Attend

Join the self-paced program from your office, home, or hotel room using a computer and high speed internet connection. You may start and stop the program at your convenience, continue where you left off, and review supporting materials as often as you like. Please note: Internet Explorer is no longer a supported browser. We recommend using Google Chrome, Mozilla Firefox or Safari for best results.

Technical Requirements
You may access this course on a computer or mobile device with high speed internet (iPhones require iOS 10 or higher). Recommended browsers are Google Chrome or Mozilla Firefox.

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Refund Policy
SeminarWeb and American Physical Therapy Association of DC programs are non-refundable.

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